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We appreciate your interest. To inquire further, please contact:

Hours of Operation

Online Only: We’re an online-only store, so there are no physical locations to visit.

  • Monday - Thursday: 11:00 AM - 5:00 PM
  • Friday: 11:00 AM - 3:00 PM
  • Weekends: Closed
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer assembly services?

Yes, we provide an assembly option to ensure your bed frame is securely set up. Select this option during checkout.

What are the available sizes for your beds?

Our beds come in Single, Small Double, Double, King, and Super King sizes. Each size is tailored to fit a standard UK mattress.

Is there a warranty?

All Dreamland Bedz products include a Free 2-Year Warranty covering craftsmanship and material defects.

Can I get fabric samples before purchasing?

Yes! We offer free fabric samples. Simply request them on our product page to explore our material options.

How do I care for my bed frame?

We recommend regular dusting and gentle cleaning of fabric surfaces. For detailed care instructions, contact us at info@dreamlandbedz.co.uk.

Do you offer financing options?

Our "Buy Now, Pay Later" option is available at checkout, allowing you to pay over time.

What is the height of the standard headboard?

Our standard headboards are approximately 48 inches high, though this may vary by model. Check product details for specific measurements.

Where are your beds made?

Each bed is handcrafted in Yorkshire, ensuring a quality, locally made product.

How long will my order take to arrive?

Orders are typically delivered within 7-14 business days. Custom orders may take longer; please refer to the estimated delivery time at checkout.

Do you offer customizations on bed sizes or headboard heights?

Yes, we can customize certain dimensions based on availability. Contact us at info@dreamlandbedz.co.uk for customization requests.

What payment methods do you accept?

We accept major credit and debit cards, as well as financing through "Buy Now, Pay Later."

Is there an option for mattress recycling?

Currently, we do not offer a mattress recycling service. However, many local councils offer collection and recycling options.

What if my product arrives damaged?

If your order arrives damaged, contact us immediately at 07479663597 or info@dreamlandbedz.co.uk with photos. We will arrange a replacement or repair.

Can I change or cancel my order after placing it?

Yes, if your order has not yet shipped, reach out to us as soon as possible to request changes or cancellation.

Do you ship outside of the UK?

Currently, Dreamland Bedz ships within the UK only.

Do your beds come with storage options?

Yes, many of our bed frames include a gas-lift ottoman storage option, providing convenient under-bed storage.

Are there colour options for each bed frame?

Yes, we offer various fabric and colour options. Check the product page for available choices or request free fabric samples.

Can I track my order?

Once your order ships, you’ll receive tracking details to monitor its progress.

Do you offer discounts on bulk purchases?

For bulk orders, please contact us at info@dreamlandbedz.co.uk for potential discounts or special arrangements.

Can I return a custom bed?

Custom orders are non-refundable unless there’s a defect. For other returns, please refer to our return policy or reach out for assistance.

Our Location

Yorkshire UK

Office: 499 Bradford Road, Batley, WF17 8LL

Phone: 07479 663597

Email: info@dreamlandbedz.co.uk